To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I gifted this item to my boss on his birthday and he opened the pack & it did not work. He went to Apple store & did not get support has waiting for 3 weeks. It is a very embarrassing situation for me.