Frequently Asked Questions
What's included with this service?
- Service is done at your location
- All parts are included in the quoted price
- No charge if the device can't be fixed
- Wiping the device with spray sanitizer or disinfecting wipes
How long will the service take?
Estimated time for repair is up to 1 hour.
What about my data?
Please backup your device prior to the service.
What should I do if my phone is still under manufacturer warranty?
If your device is still under the manufacturer warranty, please repair the device with an authorized service center to avoid having the warranty revoked.
All service providers available in your area
Providers are required to be background-checked, insured, and licensed (if applicable). Learn more
Shop with confidence
All of our providers are:
Invited We only invite providers who have a strong track record of service quality. We screen through a combination of media searches, online interviews, and reference checks.
Vetted We require comprehensive business background checks and any pro travelling into your home to pass a criminal background check.
Licensed and insured We require pros to maintain any required trade licenses and insurance information on file with us.
Proven Performers Providers must meet ongoing performance targets including responsiveness, quality, and ratings.