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Never Split the Difference: Negotiating as if Your Life Depended on It Paperback – 23 March 2017

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"This book blew my mind. It's a riveting read, full of instantly actionable advice - not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home." -- Adam Grant, Wharton professor and bestselling author of ORIGINALS and GIVE AND TAKE "Emphasizes the importance of emotional intelligence without sacrificing deal-making power. From the pen of a former hostage negotiator - someone who couldn't take no for an answer - which makes it fascinating reading. But it's also eminently practical. In these pages, you will find the techniques for getting the deal you want." -- Daniel H. Pink, bestselling author of TO SELL IS HUMAN and DRIVE "Former FBI hostage negotiator Chris Voss has few equals when it comes to high-stakes negotiations. Whether for your business or your personal life, his techniques work." -- Joe Navarro, former FBI Special Agent and bestselling author of WHAT EVERY BODY IS SAYING "Filled with insights that apply to everyday negotiations." Business Insider "A master of persuasion." Forbes

About the Author

Chris Voss spent 24 years working for the FBI, culminating in him becoming the bureau's lead international hostage negotiator. In 2007 he left the organisation and, realising that the skills he had acquired were more widely applicable, began teaching negotiation skills at Georgetown University's McDonough School of Business. He has also taught courses at Harvard Law School and is the head of the Black Swan Group, a consulting firm that leads businesses through difficult negotiations.

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1 customer review

August 6, 2019
Format: PaperbackVerified Purchase

Most helpful customer reviews on 4.8 out of 5 stars 2,371 reviews
5.0 out of 5 starsThis is one of the two best books anyone can read on negotiation
May 20, 2016 - Published on
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1,333 people found this helpful.
Yan-David Erlich
5.0 out of 5 starsThis book changed my life and could change yours. What is stopping you from reading it?
August 28, 2016 - Published on
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715 people found this helpful.
3.0 out of 5 starsChris Voss is an impressive guy, BUT..
April 27, 2017 - Published on
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383 people found this helpful.
Dr Ali Binazir
5.0 out of 5 starsSo good I'm tempted to keep it a secret and not tell anyone about it: a compendium of working Jedi mind tricks
May 19, 2016 - Published on
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436 people found this helpful.