Frequently Asked Questions
What is included in this service?
- Airport drop off with or without owner
- A ride from one emirate to another emirate
- Pet safe and fully air-conditioned car
- Pet carrier provided if needed
Why do I need this service?
Due to "No Animals on Board" policy on public transport in the UAE, you will not be able to hail a cab with your pet. Therefore, we offer you a Pet Taxi service to transport you and your pet to your desired destination safely and on-time.
What should I do if I want to increase the scope of my service or add additional spare parts or materials?
If you need to change the scope of work or add extra materials/parts to fulfill your request, please discuss the changes and the additional amount required with the service provider. Pay them the additional amount in person after the service is completed. The Happiness Guarantee program only applies to services that are booked and paid in full on Amazon.ae.
All service providers available in your area
Providers are required to be background-checked, insured, and licensed (if applicable). Learn more
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All of our providers are:
Invited We only invite providers who have a strong track record of service quality. We screen through a combination of media searches, online interviews, and reference checks.
Vetted We require comprehensive business background checks and any pro travelling into your home to pass a criminal background check.
Licensed and insured We require pros to maintain any required trade licenses and insurance information on file with us.
Proven Performers Providers must meet ongoing performance targets including responsiveness, quality, and ratings.
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