Terms and Conditions:

  1. “10% cashback at amazon.ae Offer” (“Offer”) is a special promotion for all Mashreq credit and debit card customers (Eligible Cardholders) on using the Mashreq Credit and Debit Cards (“Cards”) between 11th Nov 2019 to 13th Nov 2019, both days inclusive (“Promotion Period”) at amazon.ae and is only valid and eligible for the Cards issued in the UAE by Mashreqbank PSC. (“Mashreq”/ “Bank”). Promotion available to Prime Customers on the 10th of November between 11am and 11pm.
  2. Eligible Cardholders would get 10% cashback (Cashback) on the first transaction done at amazon.ae, during the Promotion Period in the form Amazon Gift Card (GC).
  3. Cashback would be capped at AED 100 per Eligible Cardholder during the Promotion Period.
  4. Prime customers will receive the cashback in a form of gift card in their amazon balance within 7 days of the event, and Non-Prime customers within 20 days.
  5. Transactions made on Mashreq Corporate credit card, Mashreq Business credit card and Mashreq Business debit cards are not included in the offer.
  6. Identification of a unique Eligible Cardholder would be based on the user ID (Login ID) created at amazon.ae.
  7. Any purchase reversals and refund transactions shall be excluded from this offer.
  8. Eligible Cardholders will be given the Cashback, in the form of Amazon GC, within 20 days from the end of the Promotion Period, directly by Amazon. Mashreq will not be liable or responsible, in any form whatsoever, for any delays or omissions by Amazon in granting this cashback.
  9. Amazon Prime customers will receive the cashback in a form of gift card in their amazon balance within 7 days of the event, and Non-Prime customers within 20 days.
  10. Customer complaints related to Mashreq Services to be directed to Mashreq call center on 01 424 4444.
  11. Mashreq reserves the right to publish or display the name picture, identification and city of residence of the Eligible Cardholder of this Offer for advertising and publicity purposes. By participating in this Offer, the Eligible Cardholder hereby consents to and agrees that Mashreq shall be at liberty to publish his/her name, picture and city of residence for advertising and publicity purposes without compensation and/or prior notice to the cardholder.
  12. Mashreq reserves the right in its absolute discretion to amend, suspend or terminate this Offer without any prior notice. For the avoidance of doubt, the amendment, suspension or termination of this Offer by Mashreq shall not entitle the Eligible Cardholder or winner to any claim, compensation of loss or damages from Mashreq.
  13. Mashreq makes no warranties and assumes no liability or responsibility with respect to the services provided by Amazon under this offer.
  14. Mashreq reserves the right, at its absolute discretion, to amend and/or supplement these Terms and Conditions at any time without any prior notification to the cardholder. Any such amendments or supplements shall be provided on Mashreq's website: www.mashreq.com.
  15. In no event shall Mashreq, any of its affiliates, or any of its officers, directors, employees or agents be liable or responsible for any loss, damage or expense arising out of or otherwise related to this offer.
  16. Mashreq shall not be in breach of its obligations or otherwise be liable to conduct the Offer as a result of any Force Majeure Event. A Force Majeure Event in these terms and conditions, shall mean circumstances beyond the reasonable control of Mashreq including, amongst other things, acts of God, industrial disputes, acts and regulations of any governmental or authority in any jurisdiction. In such circumstances, Mashreq's obligations to the cardholder shall automatically stand discharged without the need to provide notice.
  17. These Terms and Conditions are to be read in conjunction with Mashreq’s credit card general terms and conditions governing the card and the Cardholder agrees to be unconditionally bound by the same. In the event of any conflict or inconsistency between these Terms and Conditions of the Offer and the general credit card terms and conditions, these Terms and Conditions will prevail only to the extent of the offer.