RAKBANK
Redeem

FAQ's

  1. What is the offer?

Get up to 10% instant bank discount on Cards (as defined below), on the purchase of selected products during the 1st to 7th of May during Super Saver Week on amazon.ae. Valid on selected products on Amazon.ae.

  1. How can I participate in this offer?

Just go through the normal purchase shopping process. On the payment page, please select your saved Card and enter claim code RAK10.

  1. Is there a minimum transaction amount required to avail the offer?

There is no minimum transaction amount.

  1. What is the maximum discount that I can avail?

The maximum discount per Card and per Amazon.ae customer account across the Amazon.ae website and/or app is AED 50.

  1. What if I cancel/return the product?

If an order is cancelled or a refund request issued, only the net amount paid by the Cardholder will be refunded. No refund will be issued in respect of the discount. Link to refund and return.

  1. Can I avail discount on card payment for cash on delivery order?

Cash on delivery transactions are not included in this offer.

  1. Are all the products eligible for the offer?

Super Saver participating categories: grocery, health and personal care, mass beauty and pet products available on Amazon.ae are eligible for the discount. The discount does not apply to any Amazon Global Store products, Amazon Home Services, Helpbit and Amazon Gift Cards.

Offer Terms and Conditions

  1. This "Offer" is provided to you by Souq.com FZ LLC ("Amazon") and made available on the website amazon.ae and the mobile site and mobile application thereof (collectively, "Amazon.ae").
  2. These Offer terms and conditions ("Offer Terms") are in addition to the Amazon.ae Conditions of Use & Sale and Privacy Notice to which you agree to by using Amazon.ae. In the event of any conflict between the Conditions of Use & Sale and these Offer Terms, these Offer Terms prevail for the purposes of this Offer.
  3. Each customer who is not a Prime member and holding an eligible RAK Bank Mastercard credit and/or debit card (each a "Card") may participate in the Offer (each a "Cardholder").
  4. The Offer is valid between the 1st to 7th (inclusive) of May (the "Offer Period") during Super Saver Week on amazon.ae.
  5. If during the Offer Period a Cardholder purchases an Eligible Product on Amazon.ae using a Card, the Cardholder will get a discount of up to 10% (ten percent) by using the code RAK10 on the total amount of the transaction, excluding any taxes, duties or shipping fees.
  6. Each Cardholder may avail the discount on multiple transactions, provided that the maximum discount across all transactions does not exceed AED 50. In the case of use of multiple Cards through one Amazon customer account, only the first Card used during the Offer Period will be considered for this Offer. In the case of use of the same Card on multiple Amazon customer accounts, only the first account using the Card during the Offer Period will be considered for this Offer.
  7. This Offer is only valid on grocery, health and personal care, mass beauty and pet products sold by Amazon or its third party sellers on Amazon.ae ("Eligible Products") and Amazon Gift Cards, Amazon Global Store products, Amazon Home Services and/or Helpbit are excluded from this Offer.
  8. No minimum purchase order required to avail this Offer.
  9. The Offer is not applicable to payments made by customers using the cash on delivery payment method.
  10. This Offer cannot be used in combination with any other offer.
  11. If an order is cancelled or a refund request issued, only the net amount paid by the Cardholder will be refunded. No refund will be issued in respect of the discount.
  12. Under no circumstance will the benefit being offered under this Offer be settled with cash in lieu by Amazon.
  13. Amazon may disqualify any Cardholder from participating in this Offer if the Cardholder is engaged in any fraudulent activity in connection with this Offer.
  14. Amazon reserves the right at any time to amend, add, remove and/or modify (in whole or part) any of the terms and conditions of these Offer Terms. Amazon can replace this Offer by another offer, whether similar to this Offer or not, or to withdraw it altogether. Amazon's decision in this regard shall be final.
  15. Save for any Amazon offers or promotions that may be availed concurrently, this Offer cannot be used in combination with any other offer or promotion.
  16. Cardholders are not bound in any way to participate in this Offer.
  17. Nothing in these Offer Terms amounts to a commitment by Amazon to conduct further, similar or other offers.
  18. Any person availing this Offer will be deemed to have accepted these Offer Terms.