Shop from International Sellers

International Sellers provide you access to wide selection of international brands and imported products from around the world.

Shop from International Sellers

International Sellers provide you access to wide selection of international brands and imported products from around the world. When you purchase a product from an International Seller , it is shipped and sold by a third-party Seller based outside UAE. You can identify these products by the badge

Delivery

Products shipped from International Sellers generally have longer delivery times as they ship from other countries and require customs clearance.

During the purchase completion process, you can choose shipping speed of your order from a list of available options. Available shipping options may vary depending on a variety of factors, including weight, product size and delivery address.

Where the product is being shipped from outside the UAE, you acknowledge that you are importing the product for your personal use, and you are responsible for adhering to local regulations governing limitations on purchases for personal import. For more information, see the UAE government website.

Payment Method

You can pay for these products using payment methods such as net banking, and credit/debit cards. Cash on Delivery (COD) is not accepted as valid payment method for Items shipped by International Sellers.

Import Duties and Taxes

The product price shown on Amazon.ae is inclusive of import taxes and duties to be paid for the product. Shipping fees may be extra depending on seller - this will be specified during the order process. If you are charged an extra amount during delivery, please contact Amazon customer service to get a refund.

Returns and Refunds

When you order from an International seller that fulfills and ships its own inventory, your return will be sent back to the seller instead of Amazon.ae. You can view the return policy of the seller before you purchase an item by viewing the Returns and Refunds Policy section of the Seller profile page. To view the seller's return policy once you've ordered, you can select your order in the Online Returns Center. Then click the seller profile link in the relevant order. This will take you to an At a Glance page about that Seller. From there, you can read more about the Seller's return policy by clicking on the link below the Returns and Refunds Policy heading towards the bottom right of the page. If not specified in the Seller's Returns and Refunds policy, the order will default to a 15 days return policy.

A-to-z Guarantee

The Amazon A-to-z Guarantee protects you when you purchase items sold and fulfilled by a third party seller. Our guarantee covers both the timely delivery and the condition of your items. If either are unsatisfactory, you can report the problem to us and our team will determine if you are eligible for a refund. Learn more about the Amazon A-to-z Guarantee.

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