About Amazon Prime

As an Amazon Prime member, you will have access to a suite of benefits, including: Free delivery on millions of local and international items, Prime Video, which gives you access to exclusive and award-winning Prime Original series and other popular movies and TV shows, video game benefits with Twitch Prime, exclusive Prime member deals and more.

Prime membership fee is AED 140 a year and AED 16 a month.

Delivery benefits include:

  • Free Next-Day Delivery on eligible items.
  • FREE Expedited International Delivery on orders over AED 100 of Prime eligible items sold and shipped by Amazon US (through the Amazon.ae).
  • Discounted Same-Day Delivery on eligible items to certain cities.
  • Find out about Prime delivery speed eligibility and Prime Delivery Benefits.

Shopping benefits include:

  • Prime Exclusive Deals: Members get exclusive access to a selection of Prime member-only shopping deals on Amazon.ae.
  • Prime Early Access: Get 30 minutes early access to Prime eligible Lightning Deals on Amazon AE. Find out more about Prime Early Access.

Entertainment benefits include:

  • Prime Video gives members within the UAE unlimited streaming of movies and TV episodes. Find out more about Prime Video.
  • Twitch Prime - Prime members enjoy a selection of FREE games every month, access to FREE in-game loot for some of the world's biggest games, a Twitch channel subscription every 1 month, an expanded set of chat emotes and colors, an exclusive chat badge, and more. Find out more about Twitch Prime.

Note:

  • Amazon Prime isn't available for customers who purchase products for the purpose of resale or use Amazon Prime to ship products to their customers or potential customers.
  • Delivery time starts when the item has shipped. If the item you're ordering is out of stock or unable to ship immediately, end-to-end delivery time may be extended. For example, it will take One business day after an item has shipped to reach you with Next-Day Delivery.
  • Amazon Prime benefits are only available for eligible items. The best way to identify a Prime eligible item is to check if the Prime logo appears next to the product price.
  • We may change these benefits occasionally as provided in the Amazon Prime Terms & Conditions.

Do I have to sign up as an Amazon Prime member in UAE if I already have another Prime membership?

Yes, you will need a UAE Amazon Prime membership to avail shipping and other exclusive Prime benefits. You can keep your other Prime memberships to access benefits available in other Amazon locations. All new Amazon Prime members in UAE are eligible to try all Prime benefits free for 30 days. You will need a valid credit card or debit card to sign up. While you won't be charged for your free trial, you will be automatically converted to a paid monthly membership plan at the end of the free trial period. You can turn off your Amazon Prime membership renewal by selecting End Membership and benefits from the Your Prime Membership page.

Amazon Prime membership via third party internet services provider:

1. I want to avail the Amazon Prime Membership plan through third party service provider (mobile operator or broadband service provider).

You can subscribe to Amazon Prime through third party provider such as mobile operator or broadband service provider by visiting their website or contacting their customer support.

2. How can I cancel my Prime membership subscribed through third party service provider (mobile operator or broadband service provider) ?

If you need to cancel your Prime membership subscribed through third party service provider such as mobile operator or broadband service provider , please contact their customer service.

Du customer support details:

Phone: +971 155 (Mobile) or 043905555 (Fixed line). Email: customer.care@dua.ae

Web URL: https://www.du.ae/personal/helpandsupport/contact-us

3. I am unable to see the Prime membership details taken through the third party service provider on my Amazon.ae Account.

To view and manage your Prime membership details on Amazon.ae, please visit Manage Your Prime Membership .

If you are still unable to view the Prime membership details, please contact Du customer service.

4. How can I renew my Prime membership taken through Du mobile service provider?

When you sign up for Amazon Prime via the third party provider, you can choose the monthly add-on option at the end of your promotional period.

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