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Reset Your Password

If you've forgotten your password, you can reset it by going through our "Forgot Your Password" process on our website.

Did you forget your password? You can request a personalized "password reset" link.

To make this update from a computer that you haven't used previously to shop on our website, we'll also ask you to confirm all of your account information before being able to create a new password.

To request a password reset:
  1. Go to Forgot Your Password
  2. Follow the on-screen instructions.

    Note: You may be asked to copy the text from a picture in a text entry box (commonly known as a "CAPTCHA"). Make sure to enter the letters in all-caps. If you have a problem reading the "CAPTCHA," you'll have a chance to try again with a different one. If you continue having an issue with the validation screen, contact us.

  3. Follow the instructions in the e-mail sent to the e-mail address on your account. After you've created a new password, it will become active right away. You new password will be applicable for all Amazon-related accounts associated to the same email address.

    Tip: To choose a strong password, go to Choose a Strong Password.

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