Amazon Refurbished

Amazon Refurbished is your trusted destination for quality refurbished products.

Amazon Refurbished is a program where you can find and buy quality unboxed and refurbished products that have been tested and certified to work and look like new by a qualified technician or a specialized third-party refurbisher.

The refurbishment process typically includes a full diagnostic test, replacement of any defective parts, a thorough cleaning and inspection process, and repackaging by the seller.

What are Amazon Refurbished products?

Products listed on Amazon Refurbished have been inspected and graded to be in a "Like New" condition. The products have no visible cosmetic imperfections when held 12 inches away. Products may be packaged in a generic brown or white box and come with all the original or equivalent generic accessories compared to the new product. They perform all the functions promised by the manufacturer at the time of the sale. Products sold on Amazon Refurbished come with a minimum six-month supplier-backed warranty. Only select sellers that maintain a high quality and performance bar are allowed to sell their products on Amazon Refurbished.

Exceptions, if any, are stated on the product detail page.

Note: Wireless devices may not come with headphones (unless otherwise stated on the product detail page). They have batteries tested to have at least 80% capacity at the time of sale.

Once I receive the product, how do I learn about the warranty?

Amazon Refurbished products come with a six-month warranty. This warranty doesn't affect your rights under the UAE Consumer Law including any rights or remedies you may have in respect of faulty items. We'll provide a repair within six months of your receipt if the product doesn't work as expected. If the product can't be repaired, you can request a refund for it. This warranty is in addition to our Return Policy that applies to products sold by Amazon.ae.

What is the return policy on Refurbished products?

Our return policies vary depending on the category of the product. See our Return Policy help page to learn more about the return policy applicable for various categories of refurbished products.

How will I know if a product being sold on Amazon.ae is New or Refurbished?

All products listed on Amazon Refurbished will have the term "Refurbished" included in the product title and product description.

Go to the Amazon Refurbished store to see all renewed products available on Amazon.ae.

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