About the Buyer-Seller Messaging Service

The Amazon Seller Communication Center makes communicating with Marketplace Sellers easy and secure.

To access the Amazon Seller Communication Center, go to Seller Communication Center.


Using the Seller Communication Center, you can:

  • View past communication with Marketplace Sellers on Amazon.ae.
  • Respond to Marketplace Sellers quickly and easily using the Reply option.
  • Send files to Marketplace Sellers. File types supported are plain text (.txt), PDF, images (.jpg, .gif and .png), and Word documents in .doc and .docx format. The entire message shouldn't exceed 10 MB (including attachments).

  • Amazon reserves the right to decide what it considers inappropriate content. Amazon reserves the right to delete or remove any attachment containing inappropriate content.
  • We strongly recommend that you use the Seller Communication Center to communicate with Sellers. This service ensures mail is filtered for spam and possible phishing attempts, and we'll maintain a copy of all correspondence which can be used to support any A-to-Z Guarantee Refunds submitted by you.

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