Amazon Prime

As an Amazon Prime member, you will have access to shipping, shopping, and entertainment benefits.

Amazon Prime benefits are only available for eligible items. The best way to identify a Prime eligible item is to check if the Prime logo appears next to the product price.

Prime membership fee is AED 140 a year and AED 16 a month.

Shipping benefits include:

  • FREE Next-Day Delivery on eligible items to certain cities.
  • FREE Expedited International Delivery on orders over AED 100 of Prime eligible items sold and shipped by Amazon US (through the Amazon.ae).
  • FREE Same-Day Delivery on eligible items to certain cities.
  • For more information about Prime delivery speed eligibility go to Amazon Prime Shipping Benefits.
Delivery time starts when the item has shipped. If the item you're ordering is out of stock or unable to ship immediately, end-to-end delivery time may be extended. For example, it will take one business day after an item has shipped to reach you with Next-Day Delivery.

Shopping benefits include:

  • Prime Exclusive Deals: Members get exclusive access to a selection of Prime member-only shopping deals on Amazon.ae.
  • Prime Early Access: Get 30 minutes early access to Prime eligible Lightning Deals on Amazon.ae. For more information, go to Prime Early Access.

Entertainment benefits include:

  • Prime Video gives members within the UAE unlimited streaming of movies and TV episodes. Find out more about Prime Video.
  • Prime Gaming where you get free games, in-game content, and a free channel subscription on Twitch.tv every month. Some content is from third parties and is subject to their terms; you must link your Prime account to your third-party account. For more information, go to Prime Gaming.

We may change these benefits occasionally as provided in the Amazon Prime Terms & Conditions.

Do I have to sign up as an Amazon Prime member in UAE if I already have another Prime membership?

Yes, you will need a UAE Amazon Prime membership to avail shipping and other exclusive Prime benefits. You can keep your other Prime memberships to access benefits available in other Amazon locations. All new Amazon Prime members in UAE are eligible to try all Prime benefits free for 30 days. You will need a valid credit card or debit card to sign up. While you won't be charged for your free trial, you will be automatically converted to a paid monthly membership plan at the end of the free trial period. You can turn off your Amazon Prime membership renewal by selecting End Membership and benefits from the Your Prime Membership page.

Amazon Prime via third party internet services provider:

1. I want to avail the Amazon Prime Membership plan through third party service provider (mobile operator or broadband service provider).

You can subscribe to Amazon Prime through third party provider such as mobile operator or broadband service provider by visiting their website or contacting their customer support.

2. How can I cancel my Prime membership subscribed through third party service provider (mobile operator or broadband service provider) ?

If you need to cancel your Prime membership subscribed through third party service provider such as mobile operator or broadband service provider , please contact their customer service.

Du customer support details:

Phone: +971 155 (Mobile) or 043905555 (Fixed line). Email: customer.care@dua.ae

Web URL: https://www.du.ae/personal/helpandsupport/contact-us

3. I am unable to see the Prime membership details taken through the third party service provider on my Amazon.ae Account.

To view and manage your Prime membership details on Amazon.ae, please visit Manage Your Prime Membership .

If you are still unable to view the Prime membership details, please contact Du customer service.

4. How can I renew my Prime membership taken through Du mobile service provider?

When you sign up for Amazon Prime via the third party provider, you can choose the monthly add-on option at the end of your promotional period.

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