About Deliveries from QExpress

QExpress is Amazon's delivery service. Orders shipped by Amazon Logistics will show as shipped by QExpress.

Tracking Your Order

You can track your Amazon Logistics order in Your Orders. If you need more detailed help with tracking your package, please visit Track Your Package.

Delivery Information

If no one is at the address when delivery is attempted, QExpress, will contact you on your registered mobile number or send an e-mail to the e-mail address on file. We'll make three delivery attempts on consecutive days. If the third delivery attempt is unsuccessful your package will be returned to Amazon for a refund.

Missing packages

You may find that the tracking will sometimes show that a package has been delivered, but you haven't received it. In these instances, please refer to Find a Missing Package That Shows As Delivered.

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