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Find a Missing Shipment That Shows As Delivered

Most shipments arrive on time. Occasionally though, the tracking may show as delivered when you don't have your shipment.

If the tracking for your shipment shows it as delivered but you haven't received, you should:

  • Check if someone else at your address has received it. E.g. Family members, housemates, co-workers etc..
  • Contact the call center if there's still no sign of the parcel.

Note: Some couriers may deliver until 10 pm.

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