About Closing Your Account

After your account is closed, it is no longer accessible by you or anyone else.

If you ever wanted to order from us again, or if you'd like to use website features that require a password, you would need to start a new account.

Once your account is closed, it's no longer accessible by you or anyone else. Keep in mind:

  • You won't have access to other websites using your Amazon.ae log-in (accounts at international Amazon sites (.com/co.uk/.fr/.de/.es/.ca/.in/.au/.com.br/.nl/.it/.com.mx)
  • You won't have access to your customer profile including your reviews, discussion posts and customer images.
  • You won't have access to your account history (including credit card information, order history, etc.).
  • Returns and refunds can't be processed for orders on closed accounts.
  • If you have a remaining Amazon.ae Gift Card balance or promotional credit balance, you won't have access to use the funds.

If you simply need to change your e-mail address or remove a payment method from your account, you don't need to close your account. For more information on updating your account, go to Change Your Account Settings

Note: To close your account, please Contact Us to request that your account be closed.

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