To receive refunds for Cash on Delivery orders that have been returned, you will need to add a bank account to your Amazon account.
To add a bank account to your Amazon.ae account you need to do the following:
When adding a bank account for refunds, the name on the bank account should be the same as the name on your Amazon account. This is because a refund can only be requested to a bank account in your name. Refund credits to third party bank accounts are not permitted.
To delete a bank account, go to Your Account and visit the Manage Your Bank Accounts For Refunds page. Click on Delete This Account button to delete information associated with a previously added bank account.
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