Cancel Global Store Items or Orders

You can cancel items or orders by visiting the Your Orders section in Your Account.

To cancel items:

  1. Go to Your Orders.
  2. Click Cancel Items.
  3. If you plan to cancel multiple items, select the check box next to each item you wish to remove from the order. If you wish to cancel the entire order, select all of the items.
  4. Click Cancel checked items when finished.

After submitting the cancellation request, we'll send you a confirmation message along with the refund details to the e-mail address on your account.

You can also confirm that the order was cancelled by visiting Your Orders. If you see the order in the Cancelled Orders section, it was successfully cancelled.

Note: Global Store orders cannot be cancelled once shipped. You'll have to wait until the item is delivered and then initiate a return.

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