About Amazon Refurbished

Amazon Refurbished is your trusted destination for quality refurbished products.

1. What are Amazon Refurbished products?

Products listed on Amazon Refurbished have been inspected, tested and refurbished to look and work in a 'Like New' condition by an Amazon-approved supplier. The suppliers must meet strict criteria to be able to provide Amazon Refurbished products.

The refurbishment process typically includes a full diagnostic test, replacement of any defective parts, a thorough cleaning and inspection process, and repackaging. The products have no visible cosmetic imperfections when held 30 centimeters away. The products may be packaged in a generic box and come with accessories that may be generic.

Note: Wireless devices may not come with headphones (unless otherwise stated on the product detail page) and have batteries tested to have at least 80% capacity at the time of sale.

2. Do Amazon Refurbished products come with a warranty?

Amazon Refurbished products come with a six-month warranty. This warranty does not affect your rights under the UAE Consumer Law including any rights or remedies you may have in respect of faulty items. Amazon will provide a repair within six months of your receipt if the product does not work as expected, and in case the product cannot be repaired then you will be able to request a refund for it. This warranty is in conjunction with Amazon's Return Policy that applies to products sold by Amazon.ae.

3. How will I know if a product being sold on Amazon.ae is New or Refurbished?

All products listed on Amazon Refurbished will have the term "Refurbished" mentioned in the product title and product description.

Check out the Amazon Refurbished store to see all Refurbished products available on Amazon.ae.

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