Amazon calculates a product's star ratings using a machine learned model instead of a raw data average. The machine learned model takes into account factors including: the age of a review, helpfulness votes by customers and whether the reviews are from verified purchases.
The product is NOT AT ALL what was advertised!!!! An absolute disgrace and misrepresentation of the product!!! This was a really bad customer experience! Hate this product! Resembles NOTHING of the featured, adverised product. NOT accceptable!